Privacy Policy

1. Information We Collect

We collect the following categories of personal data:

• Account information: name, email address, password (hashed)
• Profile data: photos, age, gender, neighbourhood, bio, tagline, religion, interests
• Location data: GPS coordinates (with your consent) for proximity-based matching
• Usage data: interactions, matches, messages, likes, and browsing activity within the App
• Device data: browser type, IP address, device identifiers

2. How We Use Your Information

• To provide and operate the matching and messaging service
• To display your profile to other members
• To enforce our Community Guidelines and Zero Tolerance Policy via AI moderation
• To process subscriptions and payments
• To send service-related notifications
• To improve the App and develop new features

3. AI Moderation

Messages exchanged within the App may be analysed by artificial intelligence systems to detect and prevent abusive, harassing, or otherwise prohibited content. This processing is necessary to maintain a safe community environment.

4. Data Sharing

We do not sell your personal data. We may share your information with:

• Other users: your profile information, photos, and messages are visible to other members as part of the service
• Service providers: cloud hosting, payment processing, and analytics partners who process data on our behalf
• Law enforcement: when required by law or to protect the safety of our users

5. Data Storage & Security

Your data is stored on secure cloud servers. We implement industry-standard security measures including encryption in transit and at rest. However, no method of electronic transmission or storage is 100% secure.

6. Data Retention

We retain your personal data for as long as your account is active. Upon account deletion, your profile data will be removed within 30 days. Certain data may be retained longer for legal compliance or safety purposes (e.g., moderation records).

7. Your Rights

Under the Hong Kong Personal Data (Privacy) Ordinance (PDPO), you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Delete your account and associated data
• Withdraw consent for location sharing at any time

8. Cookies & Analytics

We use essential cookies for authentication and session management. We may use analytics services (such as Google Analytics) to understand how the App is used. You can manage cookie preferences through your browser settings.

9. Children's Privacy

The App is not intended for anyone under the age of 18. We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of material changes through the App or via email.

11. Contact

For privacy-related enquiries, contact us at [email protected].